A.I. CHATBOTS

Instant Answers, Anytime

A.I. replies help your users with hard-to-find answers and chat with a human when needed.

Reduce support workload by 42% with Generative A.I.

*average success rate / results may vary by use case and industry

Minimize the mountain of phone calls, emails, and voicemails to free up your staff to handle more complex, account specific issues.

Answers from your data

Train the chatbot with your unique data. Accurate answers with minimal hallucination.

One-click training

No more spending hours categorizing, labeling, and creating possible questions.

Add to any chat flow

Incorporate A.I. to the top of the funnel, towards the end, or anywhere in between.

Escalate to a human

If the A.I. is unable to provide an answer, allow the user to engage with your human team.

Feed the A.I. with your knowledge

Upload your data and scale your organization's answers to all users, anytime, anywhere.

PDFs & Articles

Submit sales brochures, product documentation, pricing guides, and other materials for upload. A.I. is also equipped to comprehend tabular data.

Website FAQs

Provide any public website URL, and its contents will be automatically integrated as training material.

Text Answers

Craft custom answers to one-off questions to enrich your knowledge base .

PRESS '0' FOR A REPRESENTATIVE

An integrated,

omnichannel

team inbox

If the A.I. can't assist, requests can be escalated to any team member to engage in real-time chat.


Alive5 is the complete, omni-channel messaging inbox integrated with live web chat, SMS texting, and Facebook Messenger™.

Choose from the latest and greatest A.I. models

Model-agnostic large language model (LLM) selection - take your pick from OpenAI's GPT-3.5, GPT-4 Turbo, or Claude 3 Haiku to find the best fit for your dataset.

Empower your support team today

Add your knowledge

Gather your support docs, PDFs, and web pages.

Test the chatbot

Ask questions internally to check accuracy and adjust content.

Add your team

Set up a team training session to learn the ropes.

Activate and launch

Deploy your chat widgets, links, QR codes, and SMS numbers.