A.I. CHATBOTS
A.I. replies help your users with hard-to-find answers and chat with a human when needed.
*average success rate / results may vary by use case and industry
Minimize the mountain of phone calls, emails, and voicemails to free up your staff to handle more complex, account specific issues.
Train the chatbot with your unique data. Accurate answers with minimal hallucination.
No more spending hours categorizing, labeling, and creating possible questions.
Incorporate A.I. to the top of the funnel, towards the end, or anywhere in between.
If the A.I. is unable to provide an answer, allow the user to engage with your human team.
Upload your data and scale your organization's answers to all users, anytime, anywhere.
Submit sales brochures, product documentation, pricing guides, and other materials for upload. A.I. is also equipped to comprehend tabular data.
Provide any public website URL, and its contents will be automatically integrated as training material.
Craft custom answers to one-off questions to enrich your knowledge base .
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If the A.I. can't assist, requests can be escalated to any team member to engage in real-time chat.
Alive5 is the complete, omni-channel messaging inbox integrated with live web chat, SMS texting, and Facebook Messenger™.
Model-agnostic large language model (LLM) selection - take your pick from OpenAI's GPT-3.5, GPT-4 Turbo, or Claude 3 Haiku to find the best fit for your dataset.
Add your knowledge
Gather your support docs, PDFs, and web pages.
Test the chatbot
Ask questions internally to check accuracy and adjust content.
Add your team
Set up a team training session to learn the ropes.
Activate and launch
Deploy your chat widgets, links, QR codes, and SMS numbers.