Fewer calls,
better conversations.

Alive5 turns your company’s website, docs, and team knowledge into instant answers, and routes the complex questions to the right people.

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Trusted by pro and college sports, government, higher ed, and retail.

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how it works

AI and your team, in perfect balance.

From your first upload to your first customer conversation, get up and running quickly with an AI assistant that keeps every interaction moving.

Conversation Starts

Customers reach out through web chat, SMS, or social — wherever they are, one inbox catches it.

AI Takes the Lead

Trained on your business, AI resolves common questions instantly — no waiting, no queue.

Smart Handoff

When AI can’t resolve it, the right person steps in with full context, so customers never repeat themselves.

CRM Stays in Sync

Every conversation and outcome flows straight into your CRM, with all the context intact.

No code. No IT team required. We build and train your AI, so your team can make updates anytime—no developer needed.

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Connected Support

One inbox for every conversation.

Handle multiple conversations, customer segments, and manage access across your entire organization via web browser and mobile app. Works across live web chat, SMS, and social messaging.

Web Chat

Answer visitors the moment they land — before they bounce. AI responds instantly, live agents jump in when needed.

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SMS

Reach customers where they already spend their time. Two-way texting, fully synced with the rest of the inbox.

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Social Messaging

Instagram, Facebook, and more — every DM lands in the same inbox as everything else. No app-switching, no missed messages.

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Alive5 Assistant

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Revenue Solutions

Grow revenues with CRM integration.

Sync customer data across SMS, web chat, and Facebook Messenger with one simple CRM connection.

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CRM integration illustration

Business Solutions

Fast, proven results without the complexity.

90%+

Accuracy

AI trained on your business knowledge to answer customer questions with confidence.

5X

Return on Investment

On every $1 spent saves $5, we guarantee.

30

Seconds

From sign-up to customer-ready support,
your AI assistant is ready in no time.

insights

Texting isn't just preferred.It's profitable.

Payton Phillips, Director of Fan Acquisition and Development, Cincinnati Bengals: Fans expect seamless digital experiences. By introducing an AI-powered chatbot, we’re giving fans a faster, easier way to get information anytime they need it.
Testimonial 1 of 2

93% of AI answers rated helpful by fans

24/7 ticketing and service answers

All the game day buzz happens in the chat

Spanish-language support at the Madrid game

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NEWSROOM

FAQ

Frequently Asked Questions

What is Alive5?

Alive5 brings your texting, web chat, and Facebook messages into one inbox, with AI trained only on your business content — so it answers like you would, not like a generic bot.

Do I need to know how to code?

No. Everything is drag-and-drop, and for your first 60 days, our team sets it up for you.

What if the AI gets something wrong?

It hands off to your team automatically. You'll also get a report showing what it struggled with, so it keeps getting better.

Do I have to switch phone providers?

No. Alive5 works alongside your existing office phone system — we just add texting on top.

Is my business data safe?

Yes. Your content is never used to train other companies' AI or shared with anyone else. Bank-level security, SOC 2 and GDPR compliant.

See what's possible with Alive5.

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