Customer
Cincinnati Bengals Add Alive5 AI to Fan Chat for 24/7 Ticketing and Service Requests
The Cincinnati Bengals have added Alive5’s Who Dey AI assistant to fan chat on Bengals.com and in the Bengals Mobile App, offering round-the-clock help with gameday information, tickets and service requests. The assistant answers using club-provided content and can connect fans with Bengals staff when they need a person. The launch builds on the team’s use of Alive5 live chat since 2013.