Use cases

What are you trying to solve today?

42 use cases

Instant Answers From Your Own Content

Up to 90% resolved without a human.

AI Chatbot
Help Around the Clock

Always on, even after hours.

AI Chatbot
AI With a Human Backup

AI first. Humans when it matters.

AI ChatbotLive Chat
Route Every Conversation to the Right Team

Right team, first time.

AI ChatbotLive Chat
Capture the Details Before the Handoff

Tell us once.

AI ChatbotLive Chat
Guided Recommendations

Find the right fit, fast.

AI Chatbot
Turn Conversations Into Leads and Sales

Turn visitors into leads.

AI ChatbotLive Chat
Help Right Where Customers Are Working

Answers right on the page.

AI ChatbotLive Chat
Self-Service for Everyday Account Tasks

Answers without the ticket.

AI ChatbotLive Chat
Status, Deadlines, and What Happens Next

Always know what's next.

AI ChatbotLive Chat
Everything Guests Need Before They Visit

Know before you go.

AI Chatbot
Citizen Help for Government Agencies

30% to 40% fewer calls.

AI ChatbotLive Chat
Handle Seasonal Surges Without Adding Staff

Peak season, no extra hires.

AI Chatbot
A Branded AI Assistant

Your brand, instantly.

AI Chatbot
Know What Your Customers Are Asking

Know what they're asking.

Reporting
Safety Escalation for Concerning Messages

Spot trouble, fast.

AI Chatbot
A Complete Customer Record in Your CRM

Every conversation, in your CRM.

CRM Integration
Speak Every Customer's Language

Speak 70+ languages.

SMS Messaging
Text From Your Existing Business Number

Text from your own number.

SMS Messaging
Reminders and Confirmations by Text

Reminders that get seen.

SMS Messaging
Text Campaigns and Broadcasts

Reach everyone in minutes.

SMS Messaging
Exclusive Invitations With Reply-to-RSVP

Reply to RSVP.

SMS Messaging
Sales Conversations That Get Replies

Text first, hear back fast.

SMS Messaging
Take Payments Right in the Conversation

From yes to paid, by text.

SMS MessagingPayments
Personal Service for Your Best Customers

VIP service by text.

SMS Messaging
Relationships That Outlast Any One Employee

Relationships stay with you.

SMS Messaging
Organize and Measure Every Campaign

Track every reply.

SMS Messaging
Text-to-Survey

Surveys people finish.

SMS Messaging
Keyword Campaigns and Opt-In Growth

One keyword, one new opt-in.

SMS Messaging
Coordinate Distributed Teams by Text

Field teams, in the loop.

SMS Messaging
Documents, Training, and Compliance by Text

Done on time, on record.

SMS Messaging
Reach People Who Do Not Answer Calls

3 to 4x the response of phone.

SMS Messaging
Reach Candidates Where They Are

Candidates reply, fast.

SMS Messaging
Screen and Schedule by Text

Screen by text, call the best.

SMS Messaging
Keep Candidates and Workers Engaged

Stay connected, start to finish.

SMS Messaging
Reach Applicants Fast and Route Them to the Right Counselor

Reach applicants 5x faster.

SMS Messaging
Replace Forms With a Conversation

Chat beats forms.

AI ChatbotCRM Integrations
Expert Product Answers on Demand

Specs answered, instantly.

AI Chatbot
Never Miss an Inbound Text Lead

Text a word. Get a reply.

SMS Automation
Fill Last-Minute Openings

Open slot? Filled.

SMS Broadcasts
Follow Up After the Call, by Text

Call. Then text. Close.

SMS Messaging
Take Payments Inside the Chat Window

Pay without leaving chat.

Live ChatPayments

See how Alive5 works.