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Enhance your visitor experience with a chatbot assistant
Highly customizable, on-brand conversational journeys and chat interfaces with your logo, color schemes, and widget icons.
Start conversations anywhere
Embed a website widget, chat link, or QR code to reach anyone online or offline.
Webchat interface works for both web and mobile users.
Integrate inside authenticated member portals and mobile apps for account based marketing and support.
Easily embed Alive5 into your website & apps
Start a chat anywhere
with short URLs
Increase engagement within popups & landing pages
Advanced features for chat distribution, routing,
and offline engagement
Ring All
Agents
Notify all team members of an incoming chat
Load Balanced Workflow
Assign chats using a distribution algorithm
Offline
Message Flows
Never leave a customer waiting and always capture the lead
Team
Channels
Create segments or teams to respond to incoming chats
Keep Track of Customers with Contact Manager
Each time a conversation starts in Alive5, a new contact is created. When a customer comes back, you'll see their entire history and easily pick up where you left off.
On-Brand, Canned Replies
Curate pre-approved templates and scripts for Agents to send to customers - such as greetings, FAQ responses, and more.
Mobile & Desktop Apps
Agents can access Alive5 on desktop and mobile so no chat is ever missed. Start a conversation on desktop and finish on mobile, or vice versa.
Reporting & Analytics
Measure ROI, monitor performance, and ensure quality using Alive5 real-time analytics tools. Discover your busiest hours, chat volumes, review transcripts, and more.
Admin Monitoring & QA
Review and respond to chats in real-time to help with trainees. Capture customer feedback with post chat surveys.
Personalized chats for every visitor
Alive5 makes it easy for teams to create customized, personal, and engaging chat experiences for all of your customers. Offer PDFs, fun images and GIFs, emojis and videos.
Why Live Chat Works
Take the Leap Forward
Join us for a hands-on demo and learn how to elevate your audience experience with Live Chat.
Book a Demo
Learn about our live chat tool. Our chat strategy team can help you identify a fit.
Tailor Your Solution
Define your KPIs, set up scripts, customer journeys, and call to actions.
Team Training
We'll get your team trained to get the most out of their Alive5 experience.
Activate Your Brand
Deploy your QR codes, chat links, and SMS outreach.
