SMS-enable your Comcast Business phone line
Add SMS texting
to your
Comcast Business
phone line
Add SMS texting
to your
Comcast Business
phone line

An exclusive add-on for Comcast Business

customers starting at $5/month,

explore innovative and advanced ways to

 connect over secure text messaging.

Activate texting for your Comcast Business Voice Edge phone service and enhance your customer communications today.

Starting at $5 a month

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Call or Text 855-551-8858

An exclusive add-on for Comcast Business customers starting at $5/month,

explore innovative and advanced ways to connect over secure text messaging.

Sign up

Learn more  >

Alive5 is a desktop and mobile app allows you to send and receive texts from your existing Comcast Business phone line.

$5/month

Affordable, limited time offer

5 minutes

10DLC registration approved fast!

60 day

Money-back,

satisfaction guarantee

Try our interactive demo

Get started today

Grow your business with SMS

 

The Pandemic has caused many SMBs to shift to digital tools such as SMS texting which helps streamline and automate communications externally with customers and partners and internally with staff.
REDUCE CALLS & EMAILS

85% of customers in 2022 prefer receiving text messages over a phone call or email.



CONVENIENCE WINS

A majority of people - 71% of consumers - say using text messaging to communicate with a business was effective.

CONFIRM APPOINTMENTS

SMS open rates are as high as 98% and are checked within 5 minutes to reduce no shows.

RETAIN MORE CUSTOMERS

97% of companies found they communicated with consumers more efficiently after launching texting initiatives.

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TONS of responses and lots of inbound phone calls from that reminder text. I honestly underestimated the buzz it would generate, but I'll take those problems any day!

So the text messaging campaign helped us renew an additional 62 accounts - 186 Season Tickets for $37k!

Justin Rogers

Director of Ticket Sales
University of Texas at San Antonio

Advanced Texting at your Fingertips

Text From Existing Phone Number

Add a new way for customers to text back on the same line as your current Comcast Business phone number.

Keyword Campaigns

Create replies to keywords such as 'promo' to trigger automated flows. Try it! Text 'demo' to 855-551-8858

Team Inbox

Assign a user to one phone line, or multiple phone lines to answer as a team.

Send PDFs, Photos & Links

Send rich MMS text messages including PDFs, Images, and Videos.

Out of Office Auto Replies

Set up out of office away messages and automated replies based off of customer responses.

Desktop Browser & Mobile App

Get push notifications whenever anyone messages you on our mobile or desktop apps!

Frequently asked questions

Find your answers below, or email us at sales@alive5.com

  • Can I set up multiple lines and users?

    Yes, you can have a minimum of one phone line and one user (staff member). You can also set up multiple phone lines in which you decide which user has access to the conversations on a phone line. For example, you can have one SMS phone line for the main customer service line, and individual phone lines for each sales agent or group of agents.

  • What type of texting can I do?

    Alive5 is unique where it can allow you to send one-to-one messages along with bulk broadcasts to one or thousands of customer contacts at once. Messages can also be sent and received using our API library. Alive5 is also integrated with CRM platforms such as Salesforce and Microsoft Dynamics 365.

  • Can I receive SMS from my cell phone?

    No, since mobile phone carriers restrict texting to the physical handset, Alive5 cannot send and receive texts from mobile phone numbers. This means Xfinity mobile phone numbers are not compatible with Alive5.

  • Does Alive5 make phone calls?

    No, Alive5 does not work with voice calls today, as that is handled by your Comcast Business phone service.

  • What type of phone lines are textable?

    Alive5 SMS does not affect exising voice lines, only the texting portion of a phone number. Alive5 works with almost any VOIP and land line. Alive5 does not currently work with mobile phone numbers as texting is restricted to your mobile phone carrier.

  • Is Alive5 Enterprise Ready?

    Yes, Alive5 is fully extensible into your Enterprise. Features such as SSO (Single Sign On), SOC2, GDPR, CCPA, and PCI compliance make it easy to adopt where higher level SLAs are required.

  • Do you offer any money back guarantee?

    Yes, if at any time you are not satisfied with your service, we can offer up to 60 days money back (excluding 10DLC and SMS/MMS credit usage fees).

  • Is Alive5 affiliated with Comcast?

    The Alive5 team was part of the 2018 Comcast/NBC Universal LIFT Labs program powered by Techstars. Through this program we've collaborated with Comcast Business to provide an integrated service to its customers.

Get started today

How it get started

Sign up and subscribe.

Verify your phone number and complete 10DLC registration.

Watch training videos.

Start texting customers!

©2025 Alive Technologies Inc.

Call or Text 855-551-8858