Users

Key Features

• How to manage (create, edit, disable, log out, delete) Users in your account.
• There are two user roles: Admins and Agents.
• Admin have full access to the system where they can create other users and channels and view all conversations.
• Agents only have the ability to chat with contacts.
• Users’ emails cannot be changed but you can create a new user and disable/delete the other.

Tutorial