The Alive5 Blog
Ideas on conversations,
A.I., and growth.
Notes from the team on building the unified inbox for SMS, web chat, and social - and the playbooks behind world-class customer conversations.
The Best Practices for SMS Opt-Ins
SMS opt-in permission can be tricky. Here is a quick crash course on the most common ways to build a compliant list.
Alive5 Public API Overview
Read, write, and update conversational data with the Alive5 Public API — built on the POSTMAN model.
7 Concepts That Will Make You an Expert in Chatbot Marketing
Chatbot marketing can transform the customer experience. Become an expert in 7 simple steps.
Understanding TCPA Compliance and SMS Texting
Everything you need to know about TCPA, prior consent, opt-outs, sending windows, and how Alive5 keeps you compliant.
Shifts in College Enrollment Post-Covid
College enrollment is down dramatically from pre-Covid levels. Here is the data and what it means.
Customer Success Spotlight: Clemson Athletics
How Clemson Athletics uses Alive5 to text fans at scale, manage customer conversations, and run website chat.
Twilio's Acquisition of Zipwhip Confirms the Sunset of SMS Services
If you use Zipwhip, read this. The questions to ask when finding a Zipwhip replacement.
Client Success Story: Doherty & Dahl Consulting
An interview with Alive5 client Doherty about texting candidates in a hot job market.
Passing Custom Variables Into Web Chat Sessions
Create personalized web chats by passing visitor data (name, email, phone) into every session.
See Alive5 in action
AI chat, live chat and business SMS in one shared inbox.